Specialized Travel Counselor

Amex GBT

United States
Base: $46,200.00 - $85,800.00; bonus/equity: not s...
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Global distribution systems (gdss) expertise
Business travel arrangement
Client communication via multiple channels
** Amex GBT is seeking a Specialized Travel Counselor to provide high-quality travel solutions for corporate clients. The role emphasizes collaboration, effective communication, and a passion for customer service, while offering the flexibility of remote work. **

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience.
  • Benefits include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, wellbeing resources, travel perks, and extensive learning opportunities.

Matching Summary

Match Score: 75

** Amex GBT is seeking a Specialized Travel Counselor to provide high-quality travel solutions for corporate clients. The role emphasizes collaboration, effective communication, and a passion for customer service, while offering the flexibility of remote work. **

Salary

Base: $46,200.00 - $85,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive US benefits programs

Skills & Requirements

Must-have

  • Global Distribution Systems (GDSs) expertise
  • Business travel arrangement
  • Client communication via multiple channels
  • Proactive travel advice and upselling
  • Adherence to company travel policy

Nice-to-have

  • Curiosity and collaboration
  • Quality of interactions over quantity
  • Passion for excellence in client service
  • Teamwork and openness to feedback

Key Requirements

  • Previous travel experience
  • Understanding of fares and ticketing rules
  • Native GDS expertise
  • Professional written and verbal communication
  • Ability to resolve customer issues independently
  • Flexibility for afternoon shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter