Manager, Support & Operations

Dentsu Aegis Network

Chicago, IL, USA
Base: $122,824-$152,662pyear; bonus/equity: not sp...
Hybrid
Merkury subject matter expert
Adtech/martech platform experience
Pii/spi data handling
Serve as subject matter expert for Merkury, advising on best practices for audience segmentation and refining target audiences

Job Summary

  • Serve as subject matter expert for Merkury, advising on best practices for audience segmentation and refining target audiences.
  • Facilitate timely delivery of target audiences to external adtech/martech partners, troubleshoot issues, and manage data transfers.
  • Monitor KPIs for support team operations, identify compliance gaps, perform data hygiene, and capture technical requirements for product enhancements.

Matching Summary

Serve as subject matter expert for Merkury, advising on best practices for audience segmentation and refining target audiences.

Salary

Base: $122,824-$152,662/year; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, life insurance, disability, 401k, flexible PTO, paid holidays, sick leave, parental leave.

Skills & Requirements

Must-have

  • Merkury subject matter expert
  • Adtech/martech platform experience
  • PII/SPI data handling
  • SQL and API request experience
  • Agile methodology and JIRA
  • Data transfer and security compliance

Nice-to-have

  • Marketing industry insights
  • Cross-functional collaboration
  • User adoption and usability focus

Key Requirements

  • Bachelor's degree or foreign equivalent
  • Five (5) years of experience as Market Research Analyst or related occupation

Work Rights

Not specified

Tailored Resume

Cover Letter