Assisted Digital Consultant (expression Of Interest)
ANZ Bank
Quezon City, Philippines
On-site
Excellent english communication skills
Flexible to rotate morning shifts
Solid contact centre experience
ANZ Bank is seeking expressions of interest for the role of Assisted Digital Consultant, focused on assisting Australian customers with retail, cards, and digital banking solutions. The position requires effective customer service skills and offers opportunities for growth within the company, as well as a supportive and inclusive culture
Job Summary
The role focuses on resolving customer enquiries efficiently through the in-app Message Us channel to ensure first contact resolution.
Employees will act as brand ambassadors by delivering a positive customer experience that contributes to high Net Promoter Score returns.
ANZ offers an inclusive culture where 90 percent of people feel they belong, along with flexible working options and health benefits.
Matching Summary
Match Score: 85
ANZ Bank is seeking expressions of interest for the role of Assisted Digital Consultant, focused on assisting Australian customers with retail, cards, and digital banking solutions. The position requires effective customer service skills and offers opportunities for growth within the company, as well as a supportive and inclusive culture.