Senior Product Manager Ii, Loyalty & Retention

Disney

New York, NY, USA
Base: $163,100 to $218,700 py; bonus/equity: bonus...
7+ years product management experience
Subscription or streaming platform background
Structured experimentation and a/b testing
This role leads the loyalty and retention strategy for Disney+ to reduce voluntary churn and increase subscriber lifetime value

Job Summary

  • This role leads the loyalty and retention strategy for Disney+ to reduce voluntary churn and increase subscriber lifetime value.
  • The successful candidate will define and test new mechanisms that reward subscriber behaviors while strengthening emotional connection to the service.
  • You will operate at the intersection of product, data science, lifecycle marketing, partnerships, and engineering to design scalable loyalty solutions.

Matching Summary

This role leads the loyalty and retention strategy for Disney+ to reduce voluntary churn and increase subscriber lifetime value.

Salary

Base: $163,100 to $218,700 per year; Bonus/Equity: Bonus and/or long-term incentive units may be provided; Benefits: Full range of medical, financial, and other benefits

Skills & Requirements

Must-have

  • 7+ years product management experience
  • Subscription or streaming platform background
  • Structured experimentation and A/B testing
  • Churn reduction and LTV optimization
  • Cross-functional collaboration with engineering

Nice-to-have

  • Experience building rewards programs
  • Familiarity with ML personalization teams
  • Gaming or fintech platform experience
  • Strong executive storytelling skills
  • Tier system and incentive structure design

Key Requirements

  • Bachelor's degree required
  • 7+ years of Product Management experience
  • Proven experience in retention or growth products

Work Rights

Not specified

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