Call Center Receptionist

ABM Industries

East Hanover, NJ, United States
Base: $44,999.40; bonus/equity: may be eligible fo...
On-site
Service request intake and tracking
Coordination with service teams
Sla adherence
The Call Center / Reception function is responsible for intake, coordination, and tracking of all service requests across East Hanover and associated sites

Job Summary

  • The Call Center / Reception function is responsible for intake, coordination, and tracking of all service requests across East Hanover and associated sites.
  • This role ensures all requests are properly logged, prioritized, and routed in alignment with SLA requirements and operational priorities.
  • ABM offers a comprehensive benefits package.

Matching Summary

The Call Center / Reception function is responsible for intake, coordination, and tracking of all service requests across East Hanover and associated sites.

Salary

Base: $44,999.40; Bonus/Equity: May be eligible for incentive or bonus program; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Service request intake and tracking
  • Coordination with service teams
  • SLA adherence
  • Accurate record maintenance
  • User communication

Nice-to-have

  • Enhancing occupant experience
  • Innovative technologies
  • Sustainable solutions

Key Requirements

  • 1-3 years of experience
  • Service request systems experience preferred
  • Strong communication skills
  • Ability to manage multiple requests

Work Rights

Not specified

Tailored Resume

Cover Letter