Patient Access Rep- Olgmc Ed - Ft - 11p-730a - Days, Evenings, Nights, Weekends & Holidays.

Ochsner Health

Lafayette, United States
On-site
Accurate data entry and retrieval
Effective verbal and written communication
Proficient with windows-style applications
Ochsner Health is seeking a Patient Access Representative to provide exceptional customer service by assisting patients with scheduling, check-ins, and insurance verifications, while maintaining confidentiality. The position requires at least one year of relevant experience and offers a chance to work in a supportive healthcare environment committed to patient care

Job Summary

  • Greets patients and guests courteously in person or via telephone.
  • Initiates scheduling, completes check-in/admission, obtains and verifies accurate patient data for accurate reimbursement.
  • Responsible for point-of-service collections, insurance verification, and improving patient satisfaction.

Matching Summary

Match Score: 85

Ochsner Health is seeking a Patient Access Representative to provide exceptional customer service by assisting patients with scheduling, check-ins, and insurance verifications, while maintaining confidentiality. The position requires at least one year of relevant experience and offers a chance to work in a supportive healthcare environment committed to patient care.

Skills & Requirements

Must-have

  • Accurate data entry and retrieval
  • Effective verbal and written communication
  • Proficient with Windows-style applications
  • Strong interpersonal skills
  • Clerical skills and technical knowledge of insurance benefits
  • Problem-solving and high-stress management
  • Excellent decision making and analytical skills
  • Ability to work collaboratively

Nice-to-have

  • Representing the company professionally
  • Improving patient satisfaction
  • Adapting behavior to patient population
  • Maintaining confidentiality of patient information

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year experience in a hospital, clinic, medical office, or customer service-related environment
  • Associate’s degree preferred
  • Certification in Healthcare Access Manager (CHAM), Healthcare Access Associate (CHAA), or Medical Assistant preferred

Work Rights

Not specified

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