Kundenberater Sales Werkstatt (m/w/d)

Capita

Krefeld, Germany
Base salary + performance-based commission model
On-site
Outbound and inbound customer support
Customer retention and reactivation
Order taking and inquiry handling
Capita is seeking a Kundenberater Sales Werkstatt in Krefeld, Germany, for full or part-time employment. The role focuses on customer service and sales in the energy sector, requiring strong communication skills and a customer-oriented approach

Job Summary

  • Provide competent advice and support to existing customers regarding tariff changes, contract optimizations, and additional products in electricity and gas.
  • Build and maintain long-term customer relationships through individual solutions, cross-selling of energy products, and excellent service.
  • Offer a secure job with permanent employment, attractive compensation including base salary and commission, and clear career paths with development opportunities.

Matching Summary

Match Score: 85

Capita is seeking a Kundenberater Sales Werkstatt in Krefeld, Germany, for full or part-time employment. The role focuses on customer service and sales in the energy sector, requiring strong communication skills and a customer-oriented approach.

Salary

Base salary and performance-based commission model

Skills & Requirements

Must-have

  • Outbound and Inbound customer support
  • Customer retention and reactivation
  • Order taking and inquiry handling
  • Data entry and system updates
  • High quality service standards
  • Fluent German language skills

Nice-to-have

  • Joy in dealing with people
  • Dynamic and supportive team
  • Future-oriented company

Key Requirements

  • Proven sales experience
  • Strong communication skills
  • High customer orientation
  • Service readiness
  • Negotiation skills
  • Persuasiveness
  • Proficiency in MS Office and CRM systems
  • Willingness to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter