Ap26 - Bac+3 - Chargé Relation Client (h/f)

Renault Group / DIAC SA / Mobilize Financial Services

Val de Fontenay, France
Base: 544€ to 2,199€ gross pm; bonus/equity: pyrti...
Bac minimum or equivalent degree
Significant customer service experience
Excellent french oral and written skills
The role involves managing client requests regarding automotive financing, associated services, and disputes via phone, email, and mail

Job Summary

  • The role involves managing client requests regarding automotive financing, associated services, and disputes via phone, email, and mail.
  • Candidates will analyze client needs to propose relevant financial solutions while ensuring strict adherence to internal procedures and deadlines.
  • The position offers a modern work environment with opportunities for occasional telecommuting and potential permanent employment after the apprenticeship.

Matching Summary

The role involves managing client requests regarding automotive financing, associated services, and disputes via phone, email, and mail.

Salary

Base: 544€ to 2,199€ gross per month; Bonus/Equity: Participation and Intéressement included; Benefits: 75% transport reimbursement, restaurant tickets, CSE activities

Skills & Requirements

Must-have

  • Bac minimum or equivalent degree
  • Significant customer service experience
  • Excellent French oral and written skills

Nice-to-have

  • Experience in banking or automotive sector
  • Proactive client retention approach
  • Strong analytical and synthesis skills

Key Requirements

  • Minimum Bac level education in commercial or finance fields
  • First significant experience in customer relations (internship/apprenticeship included)
  • Fluency in French with impeccable spelling

Work Rights

Not specified

Tailored Resume

Cover Letter