Account Associate

The Cigna Group

Dubai, United Arab Emirates
Health insurance market knowledge
Gcc regulations knowledge
Client relationship building
Manages the relationship with assigned portfolio of Cigna Insurance Middle East and Africa clients, ensuring performance and client satisfaction

Job Summary

  • Manages the relationship with assigned portfolio of Cigna Insurance Middle East and Africa clients, ensuring performance and client satisfaction.
  • Resolves complex customer issues, educates clients on plan design and renewal options, and participates in strategic meetings on retention and profitability.
  • Builds and maintains strong relationships with brokers, clients, and internal stakeholders to drive growth and ensure client needs are met.

Matching Summary

Manages the relationship with assigned portfolio of Cigna Insurance Middle East and Africa clients, ensuring performance and client satisfaction.

Skills & Requirements

Must-have

  • Health insurance market knowledge
  • GCC regulations knowledge
  • Client relationship building
  • Issue resolution and escalation
  • Data collection and analysis
  • Microsoft Office advanced user

Nice-to-have

  • Passionate about health and wellbeing
  • Customer centricity
  • Influential selling and positioning
  • Works well under pressure
  • Flexible approach

Key Requirements

  • 3-5 years account management experience
  • Bachelor's degree preferred
  • Fluent in English
  • Regional knowledge of regulations

Work Rights

Not specified

Tailored Resume

Cover Letter