Base: $24.18 - $39.41; bonus/equity: not specified...
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In-depth product support
Excellent customer service
Resolve customer concerns
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Worldpay (FIS) is seeking a Product Support Representative I in Bolingbrook, IL, to provide in-depth product support and exceptional customer service to their clients. The ideal candidate should have prior banking or client service experience, strong analytical skills, and the ability to troubleshoot software issues.
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Job Summary
As a Product Support Representative, you will work with FIS clients to provide in-depth product support with excellent customer service.
Handle customer inquiries and resolving support issues such as transaction inquiries and mutual fund order processing.
At FIS, we hire the best. In return, you receive exceptional benefits including opportunities to innovate in fintech and tools for personal and professional growth.
Matching Summary
Match Score: 75
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Worldpay (FIS) is seeking a Product Support Representative I in Bolingbrook, IL, to provide in-depth product support and exceptional customer service to their clients. The ideal candidate should have prior banking or client service experience, strong analytical skills, and the ability to troubleshoot software issues.
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Salary
Base: $24.18 - $39.41; Bonus/Equity: Not specified; Benefits: Exceptional benefits
Skills & Requirements
Must-have
in-depth product support
excellent customer service
resolve customer concerns
transaction inquiries
mutual fund order processing
troubleshoot software problems
Nice-to-have
work independently
innovate in fintech
inclusive and diverse work environment
Key Requirements
Prior banking or client service experience
FINRA Series 7 and Series 63 (or willingness to obtain within 90 days)