1+ years project management with workday hcm payroll or financials
Business level japanese communication skills
This role serves as a key partner to drive business transformation for enterprise customers by aligning product roadmaps with long-term business strategies
Job Summary
This role serves as a key partner to drive business transformation for enterprise customers by aligning product roadmaps with long-term business strategies.
The Customer Success Manager acts as a central hub connecting Professional Services, Production Services, Sales, and Product Management teams to ensure operational excellence.
Workday offers a culture of integrity and empathy where employees are trusted to take risks and develop their skills while working on cutting-edge AI solutions.
Matching Summary
This role serves as a key partner to drive business transformation for enterprise customers by aligning product roadmaps with long-term business strategies.
Skills & Requirements
Must-have
5+ years customer facing services experience
1+ years project management with Workday HCM Payroll or Financials
Business level Japanese communication skills
Nice-to-have
Experience with State & Local Government customers
Functional domain expertise in Workday Financials
Executive level stakeholder relationship building
Adaptive Planning implementation experience
Strong presentation and webinar hosting skills
Key Requirements
Bachelor's degree or equivalent work experience
Ability to travel up to 30%
Must be able to work from Tokyo or Osaka office 50% of the time