Not specified; competitive pyy mentioned; performa...
Part time (afternoons and saturdays)
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Dewitt Animal Hospital is seeking a part-time Customer Service Representative (CSR) to join their team, focusing on delivering exceptional client experiences in a mixed animal veterinary setting. The ideal candidate should have strong communication skills, prior customer service experience, and be available to work afternoons and Saturdays
Job Summary
The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
Responsibilities include managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and the medical team.
The company offers tailored development programs, mentorship, competitive pay, performance bonuses, and comprehensive health benefits for full-time employees.
Matching Summary
Match Score: 75
Dewitt Animal Hospital is seeking a part-time Customer Service Representative (CSR) to join their team, focusing on delivering exceptional client experiences in a mixed animal veterinary setting. The ideal candidate should have strong communication skills, prior customer service experience, and be available to work afternoons and Saturdays.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Work afternoons and rotate Saturdays
Nice-to-have
Prior customer service experience preferred
Previous clinical experience preferred
Empathy when dealing with upset clients
Active listening skills for medical triage
Ability to promote current campaigns
Key Requirements
High school diploma or equivalent work experience required
Excellent communication skills required
Basic proficiency with technology and scheduling software
Strong organizational skills for handling multiple tasks