Part-time (28.75 hours per week, monday to friday from 9:30 am to 4:00 pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Strathfield branch, focusing on providing comprehensive banking services to individual and small business customers. The role involves engaging with customers, addressing their banking needs, and promoting financial well-being through tailored solutions
Job Summary
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for their Strathfield branch, focusing on providing comprehensive banking services to individual and small business customers. The role involves engaging with customers, addressing their banking needs, and promoting financial well-being through tailored solutions.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion risk-adverse culture
Nice-to-have
Korean language skills highly desirable
Interest in career growth
Building customer financial wellbeing
Key Requirements
Proven experience in Financial Services, Retail or Hospitality