Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
Estimated annual earnings: $75,000.00-$150,000.00;...
On-site
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Prestige Toyota of Ramsey is seeking Automotive Service Advisors to enhance customer satisfaction and manage service requests. The role requires excellent communication skills and a background in automotive service, with competitive earnings potential and a comprehensive benefits package

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross profit.

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking Automotive Service Advisors to enhance customer satisfaction and manage service requests. The role requires excellent communication skills and a background in automotive service, with competitive earnings potential and a comprehensive benefits package.

Salary

Estimated Annual Earnings: $75,000.00-$150,000.00; Commission(s) off: Individual Sales, Individual Gross profit; Bonuses based on: Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Communicating vehicle needs to customers

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding of automobiles

Key Requirements

  • Previous Service Advisor experience
  • Prior experience as an automotive technician
  • Acceptable driving record
  • Valid driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter