PTC is seeking a Technical Support Engineer to provide customer support for its software products, focusing on diagnosing issues, troubleshooting, and creating knowledge articles. The ideal candidate will have technical experience in client-server applications and relational databases, along with strong communication and customer service skills
Job Summary
PTC is transforming the world by integrating physical and digital realms through innovative software solutions.
The role involves providing customer support and troubleshooting technical issues with PTC software.
Team members are encouraged to explore, learn, and grow while contributing to a collaborative work environment.
Matching Summary
Match Score: 85
PTC is seeking a Technical Support Engineer to provide customer support for its software products, focusing on diagnosing issues, troubleshooting, and creating knowledge articles. The ideal candidate will have technical experience in client-server applications and relational databases, along with strong communication and customer service skills.
Skills & Requirements
Must-have
Diagnosing Client-Server Applications
Troubleshooting Relational Databases
Experience with Windows OS
Technical Communication Skills
Nice-to-have
Model-based systems engineering knowledge
Understanding of RESTful APIs
Proactive problem-solving approach
Key Requirements
Bachelor’s degree in Computer Science or related field