Accounting Service Desk Specialist Location Remote, Us Industry Legal Position Type Individual Contributor Job Type Remote

Naviga Recruiting & Executive Search

Remote, US
Remote
Manage accounting and billing inquiries
Resolve inquiries using servicenow
Communicate proactively with stakeholders
Naviga Recruiting & Executive Search is seeking an Accounting Service Desk Specialist for a remote position within a leading global legal services firm. The role involves managing accounting and billing inquiries, ensuring high-quality service, and supporting a collaborative and detail-oriented work environment

Job Summary

  • Assess and resolve accounting and billing inquiries from internal and external stakeholders, referring out-of-scope issues to the correct resolver groups when necessary.
  • Provide proactive updates and clear information regarding accounts and billing, ensuring all parties are supported throughout the ticket handling process.
  • This is an opportunity to join a global firm that values transparency, reliability, and the consistent delivery of high-quality service.

Matching Summary

Match Score: 85

Naviga Recruiting & Executive Search is seeking an Accounting Service Desk Specialist for a remote position within a leading global legal services firm. The role involves managing accounting and billing inquiries, ensuring high-quality service, and supporting a collaborative and detail-oriented work environment.

Skills & Requirements

Must-have

  • Manage accounting and billing inquiries
  • Resolve inquiries using ServiceNow
  • Communicate proactively with stakeholders
  • Adhere to firm policies and SLAs
  • Experience with Aderant software

Nice-to-have

  • Work under pressure
  • Foster positive work relationships
  • Strong analytical abilities
  • High level of discretion

Key Requirements

  • High School Diploma or GED
  • 2+ years of accounting or billing experience
  • Experience with Aderant
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

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