Works Coordinator

Service Stream

Clayton, VIC, Australia
End-to-end job management
Monitor work to completion
Track job completion
The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures

Job Summary

  • The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.
  • This includes monitoring all work to completion in real time to identify, resolve or escalate risks to meeting KPIs; as well as tracking job completion, action referrals and additional work required, ensuring overall job creation, closure and completion of works.
  • Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.

Matching Summary

The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.

Skills & Requirements

Must-have

  • End-to-end job management
  • Monitor work to completion
  • Track job completion
  • Liaise with field resources
  • Microsoft Word, Excel, Project, PowerPoint & Outlook

Nice-to-have

  • Customer service environment experience
  • Positive, proactive, professional approach
  • Promoting quality and accuracy
  • Work with minimal supervision

Key Requirements

  • Previous customer service experience beneficial
  • Previous data entry experience
  • Intermediate-Advanced Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter