Operations Center Analyst-energy Systems (weekend Shift 3 X 12)

Caterpillar Inc.

Base: $72,360.00 - $108,540.00; bonus/equity: pote...
Energy monitoring and management
Monitor and troubleshoot client systems
Real-time regional electric markets
Monitor, control, and troubleshoot multiple client systems to ensure uptime and client satisfaction

Job Summary

  • Monitor, control, and troubleshoot multiple client systems to ensure uptime and client satisfaction.
  • This position will be required to work 7AM EST - 7PM EST in 3 X 12-hour shifts, Friday-Sunday, including holidays.
  • We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Matching Summary

Monitor, control, and troubleshoot multiple client systems to ensure uptime and client satisfaction.

Salary

Base: $72,360.00 - $108,540.00; Bonus/Equity: potential annual bonus; Benefits: medical, dental, vision, RX, 401K, paid vacation, paid holidays

Skills & Requirements

Must-have

  • energy monitoring and management
  • monitor and troubleshoot client systems
  • real-time regional electric markets
  • troubleshoot hardware and software issues
  • customer communication documentation

Nice-to-have

  • problem resolution and recommendations
  • health analysis of systems
  • effective communication skills
  • service excellence

Key Requirements

  • Basic Understanding of Effective Communications
  • Basic Understanding of Problem Solving
  • Basic Understanding of Data Gathering & Analysis
  • Basic Understanding of Service Excellence

Work Rights

Not specified

Tailored Resume

Cover Letter