Automotive Fixed Operations Manager

Crater Lake Ford

Medford, OR, United States
On-site
Manage service and parts staff
Ensure exceptional customer service
Attain performance targets
Crater Lake Ford is seeking a Fixed Operations Manager to oversee Service and Parts staff, ensuring exceptional customer service and meeting performance targets. The ideal candidate will be responsible for staff training, customer engagement, and administrative functions while embodying the company's values

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for the hiring, training and development of all related personnel.
  • We offer best in class industry benefits including competitive pay, career advancement opportunities, and comprehensive health plans.

Matching Summary

Match Score: 85

Crater Lake Ford is seeking a Fixed Operations Manager to oversee Service and Parts staff, ensuring exceptional customer service and meeting performance targets. The ideal candidate will be responsible for staff training, customer engagement, and administrative functions while embodying the company's values.

Skills & Requirements

Must-have

  • Manage Service and Parts Staff
  • Ensure exceptional customer service
  • Attain performance targets
  • Train Service Advisors daily
  • Inspect repair orders daily
  • Maintain clean and safe work areas

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Adapt to change
  • Focus on results
  • Desire to keep learning

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

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