Community Outreach Advocate

MTM

Virginia, US
Base: $47,476 - $55,000; bonus/equity: not specifi...
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Facilitating positive business outcomes
Maintaining relationships with stakeholders
Leveraging tools and strategies
** MTM is seeking a Community Outreach Advocate in Virginia to enhance stakeholder relationships and improve service outcomes in alignment with business goals. The role requires experience in customer service and training, along with strong communication and problem-solving skills. **

Job Summary

  • The Community Outreach Advocate is responsible for facilitating positive business outcomes by maintaining relationships with internal and external stakeholders in accordance with contract requirements and MTM policies and procedures.
  • The Community Outreach Advocate will leverage tools and strategies which may include hosting meetings, conducting outreach and delivering training to accomplish market initiatives in alignment with MTM business goals.
  • Benefits include Health and Life Insurance Plans, Dental and Vision Plans, 401(k) with a company match, Paid Time Off and Holiday Pay, Maternity/Paternity Leave, and Tuition Reimbursement.

Matching Summary

Match Score: 75

** MTM is seeking a Community Outreach Advocate in Virginia to enhance stakeholder relationships and improve service outcomes in alignment with business goals. The role requires experience in customer service and training, along with strong communication and problem-solving skills. **

Salary

Base: $47,476 - $55,000; Bonus/Equity: Not specified; Benefits: Health and Life Insurance Plans, Dental and Vision Plans, 401(k) with a company match, Paid Time Off and Holiday Pay, Maternity/Paternity Leave, Tuition Reimbursement, MTM Perks Discount Program

Skills & Requirements

Must-have

  • facilitating positive business outcomes
  • maintaining relationships with stakeholders
  • leveraging tools and strategies
  • conducting outreach and delivering training
  • market initiatives alignment
  • compliance with regulations and contract requirements
  • identifying and reporting systematic issues

Nice-to-have

  • global and cultural awareness
  • professional behavior
  • leadership mentoring opportunities

Key Requirements

  • 2+ years experience in customer service
  • 1+ year experience in training others
  • Ability to accomplish duties with little direct supervision
  • Ability to problem solve and proactively take charge
  • Ability to build relationships and communicate effectively
  • Ability to prioritize tasks and deadlines
  • Proficient in Microsoft Office Suite

Work Rights

Candidates must reside in the State of Virginia

Tailored Resume

Cover Letter