Quality Assurance Analyst Ii (contract)

Boston Scientific Foundation Inc

Mississauga, ON, CA
Minimum salary: $59,900; maximum salary: $108,900;...
On-site
Customer complaint analysis
Regulatory reportability assessment
Medical device reporting
The Product Complaint Analyst II will work in a fast-paced environment to analyze customer complaints for the EP Complaint Management Center (CMC) to determine which are regulatory reportable and will coordinate activities with internal, field, and end use customers

Job Summary

  • The Product Complaint Analyst II will work in a fast-paced environment to analyze customer complaints for the EP Complaint Management Center (CMC) to determine which are regulatory reportable and will coordinate activities with internal, field, and end use customers.
  • The focus of this role will be products within the EP portfolio. and the Product Complaint Analyst II will be responsible for adhering to proper complaint handling procedures per the Code of Federal Registration (CFR) and other governmental regulations.
  • This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

Matching Summary

The Product Complaint Analyst II will work in a fast-paced environment to analyze customer complaints for the EP Complaint Management Center (CMC) to determine which are regulatory reportable and will coordinate activities with internal, field, and end use customers.

Salary

Minimum Salary: $59,900; Maximum Salary: $108,900; Benefits: see www.bscbenefitsconnect.com

Skills & Requirements

Must-have

  • customer complaint analysis
  • regulatory reportability assessment
  • medical device reporting
  • adhering to complaint handling procedures

Nice-to-have

  • self-motivated
  • goal-driven
  • results-oriented team player
  • critical thinking
  • good time management

Key Requirements

  • Bachelor’s degree or equivalent education
  • 1+ years of experience in medical device complaint processing & reporting
  • Excellent written and verbal communication skills
  • University Degree or equivalent with a focus in Biology, Health Sciences, Biotechnology or Engineering

Work Rights

Not specified

Tailored Resume

Cover Letter