Pro Experience Manager

Home Depot

Uniontown, United States
Base: $47,000 - $57,000; bonus/equity: not specifi...
On-site
Customer service execution
Operational processes
Pro customer flow
Home Depot is seeking a Pro Experience Manager in Uniontown, responsible for overseeing store standards, customer service, and operational processes while driving sales and loyalty among Pro customers. The ideal candidate should have experience in retail management, particularly in a supervisory role, with a strong focus on customer experience and team leadership

Job Summary

  • Oversee the execution of store standards, including customer service, department readiness, and operational processes, to drive sales and loyalty.
  • Ensure efficient Pro customer flow, enforce Pro standards, and guarantee timely and complete deliveries.
  • Champion a safe working environment by correcting hazards and ensuring associates complete safety training.

Matching Summary

Match Score: 85

Home Depot is seeking a Pro Experience Manager in Uniontown, responsible for overseeing store standards, customer service, and operational processes while driving sales and loyalty among Pro customers. The ideal candidate should have experience in retail management, particularly in a supervisory role, with a strong focus on customer experience and team leadership.

Salary

Base: $47,000 - $57,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service execution
  • operational processes
  • Pro customer flow
  • safe opening and closing
  • coaching and training associates
  • championing a safe working environment

Nice-to-have

  • driving morale
  • talent acquisition input
  • engagement with learning tools
  • voice of the associate initiatives

Key Requirements

  • 1 year of relevant work experience
  • management of people
  • retail operations experience
  • High school diploma or GED
  • 1+ year of previous leadership Experience

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter