Sr. Director - Account Management

Validity Inc.

Boston, MA, United States
Base: $180,000 - $215,000; bonus/equity: $360,000 ...
On-site
B2b saas company experience
Customer retention and expansion
Design and implement systems and processes
Ensure customer retention and fuel customer expansion by leading a high-performing team to success

Job Summary

  • Ensure customer retention and fuel customer expansion by leading a high-performing team to success.
  • Own client retention, expansion, and long-term value realization by refining the operating model and leading the development of proven account strategies.
  • Drive revenue growth by recruiting, coaching, and retaining talent, using a data-driven approach to manage forecasting and results.

Matching Summary

Ensure customer retention and fuel customer expansion by leading a high-performing team to success.

Salary

Base: $180,000 - $215,000; Bonus/Equity: $360,000 - $430,000 OTE, plus stock options; Benefits: Benefits, bonus opportunities

Skills & Requirements

Must-have

  • B2B SaaS company experience
  • Customer retention and expansion
  • Design and implement systems and processes
  • Lead high-performing team
  • Data-driven decision making
  • Hybrid office-based position

Nice-to-have

  • Passionate about customer relationships
  • Drive revenue growth
  • Foster a culture of accountability
  • Executive sponsor for key accounts
  • Cross-functional collaboration

Key Requirements

  • 7+ years progressive team management in SaaS
  • 3+ years at Director level or above
  • Proven success within B2B SaaS
  • Demonstrated success in building, leading, and scaling teams
  • Deep understanding of SaaS business economics
  • Exceptional communication and negotiation skills
  • Up to 25% travel required

Work Rights

Not specified

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