Team Lead-(operations Support Manager)

Mutual Fund

Pinelands, , South Africa
Operational support management
Customer complaint management
Financial and risk management
The Operations Support Manager leads and manages a team to ensure efficient administration, compliance, and productivity across the office

Job Summary

  • The Operations Support Manager leads and manages a team to ensure efficient administration, compliance, and productivity across the office.
  • The role involves building strong relationships with Financial Advisors, Regional Managers, and management to support business objectives and customer engagement.
  • Responsibilities include financial and risk management, compliance monitoring, reporting, and fostering a culture of accountability and continuous improvement within the team.

Matching Summary

The Operations Support Manager leads and manages a team to ensure efficient administration, compliance, and productivity across the office.

Skills & Requirements

Must-have

  • Operational Support Management
  • Customer Complaint Management
  • Financial and Risk Management
  • Compliance and Reporting
  • Team Leadership and Coaching
  • Systems proficiency in Indigo and Oracle Financials

Nice-to-have

  • Collaborative and customer-focused approach
  • Strong interpersonal and communication skills
  • Proactive and solution driven
  • Experience working with Financial Advisors
  • Ability to work under pressure and meet deadlines
  • Interest in developing people

Key Requirements

  • Matric (compulsory)
  • Tertiary degree or diploma advantageous
  • 2 to 3 years in similar role
  • 1 to 2 years management experience
  • Own transport (compulsory)

Work Rights

Not specified

Tailored Resume

Cover Letter