Client Experience Coordinator

TRIMEDX Holdings LLC

Indianapolis, IN, US
$17.50 ph; not specified; comprehensive benefits p...
On-site
Handle incoming phone calls
Input data for servicing
Secure critical information
The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians

Job Summary

  • The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians.
  • They are responsible for documenting equipment issues, determining severity and then dispatching the service request to the responsible technician.
  • Coordinators are often the first point of contact in the organization’s service model and their work directly impact the client’s ability to deliver quality patient care.

Matching Summary

The Client Experience Coordinator delivers exceptional service by coordinating repairs between healthcare professionals and TRIMEDX technicians.

Salary

$17.50 per hour; Not specified; Comprehensive Benefits Package

Skills & Requirements

Must-have

  • Handle incoming phone calls
  • Input data for servicing
  • Secure critical information
  • Document accurate information
  • Notify field technician
  • Demonstrate active listening skills

Nice-to-have

  • Positive interactions
  • Commitment to vision, mission, and values
  • Ownership and initiative
  • Peer coaching

Key Requirements

  • Type 45 wpm
  • Experience with Microsoft Outlook
  • High School or equivalent degree

Work Rights

Not specified

Tailored Resume

Cover Letter