Bdc Representative/ Call Center Agent/ Part Time

Hendrick Buick GMC Cadillac

Cary, North Carolina, US
Base: $18.50 ph; bonus/equity: + bonus; benefits: ...
Answer incoming phone calls
Schedule service appointments
Log comments in dealership system
The role is primarily responsible for answering inbound service calls for 12 Hendrick Dealerships and scheduling appointments

Job Summary

  • The role is primarily responsible for answering inbound service calls for 12 Hendrick Dealerships and scheduling appointments.
  • Employees must log all customer comments into the Dealership Management System and maintain accurate timekeeping records.
  • The position offers a pay rate of $18.50 per hour plus bonus opportunities with flexible part-time hours.

Matching Summary

The role is primarily responsible for answering inbound service calls for 12 Hendrick Dealerships and scheduling appointments.

Salary

Base: $18.50 per hour; Bonus/Equity: Plus Bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Answer incoming phone calls
  • Schedule service appointments
  • Log comments in dealership system
  • Maintain customer database
  • Follow pre-set scripts

Nice-to-have

  • Previous dealership experience
  • Chevrolet Buick GMC Cadillac experience
  • Chrysler Dodge Jeep Ram experience
  • Superior customer satisfaction skills
  • Teamwork through trust and respect

Key Requirements

  • High School Diploma or GED
  • Up to 1 year of call center experience
  • Valid Driver's License
  • Intermediate Microsoft Office knowledge
  • Regular and predictable attendance

Work Rights

Not specified

Tailored Resume

Cover Letter