Senior Associate Customer Success Manager - Paradox

Life360dallasnewscorp

Fully remote
Client-facing experience in b2b settings
Technical support for software solutions
Customer satisfaction management
As a Fortune 500 company and a leading AI platform, Workday is shaping the future of work so teams can reach their potential and focus on what matters most

Job Summary

  • As a Fortune 500 company and a leading AI platform, Workday is shaping the future of work so teams can reach their potential and focus on what matters most.
  • This role is responsible for responding and resolving customer questions and issues, contributing to ongoing client support, and leading to the successful usage and adoption of Workday products.
  • Workday offers a flexible work approach combining in-person time and remote work, enabling teams to deepen connections and maintain a strong community.

Matching Summary

As a Fortune 500 company and a leading AI platform, Workday is shaping the future of work so teams can reach their potential and focus on what matters most.

Skills & Requirements

Must-have

  • client-facing experience in B2B settings
  • technical support for software solutions
  • customer satisfaction management
  • product training and troubleshooting
  • relationship building with clients

Nice-to-have

  • strong written and verbal communication skills
  • critical thinking and problem solving
  • experience in SaaS organizations
  • collaborative team environment
  • flexible work schedule

Key Requirements

  • 3+ years client-facing experience
  • experience in SaaS organization
  • excellent technology skills
  • strong communication skills

Work Rights

Not specified

Tailored Resume

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