Swing Shift Guest Services Representative - Full Time (harrah's Hoosier Park)
Caesars Entertainment Main
Anderson, IN, United States
Exceptional guest interaction
Promote rewards membership
Outstanding customer service
The Guest Services Representative is responsible for providing exceptional guest interaction at the Rewards Club desk, promoting rewards membership, and delivering outstanding customer service
Job Summary
The Guest Services Representative is responsible for providing exceptional guest interaction at the Rewards Club desk, promoting rewards membership, and delivering outstanding customer service.
Responsibilities include assisting guests with inquiries and concerns, supporting promotional and marketing initiatives, and ensuring accurate data entry and cash handling.
The role requires an outgoing, energetic, and enthusiastic attitude, comfort initiating conversations, and the ability to create a fun environment for guests.
Matching Summary
The Guest Services Representative is responsible for providing exceptional guest interaction at the Rewards Club desk, promoting rewards membership, and delivering outstanding customer service.
Skills & Requirements
Must-have
exceptional guest interaction
promote rewards membership
outstanding customer service
cash handling
compliance with standards
Nice-to-have
outgoing energetic enthusiastic attitude
fostering a fun environment
gracious to all guests
positive influence in the community
Key Requirements
High school diploma or GED
1-3 months related experience or 1-3 years equivalent combination