Customer Banking Specialist Relief - Footscray

CommBank

Footscray, Australia
Customer service delivery
Financial product knowledge
Digital banking demonstration
As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • Educate and demonstrate our in-branch technology and digital banking options to customers, and problem solve while championing our processes, procedures, and driving our risk-adverse culture.

Matching Summary

As the Customer Banking Specialist in our Footscray Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Customer service delivery
  • Financial product knowledge
  • Digital banking demonstration
  • Problem solving skills
  • Risk-adverse culture championing

Nice-to-have

  • Building customer relationships
  • Financial advice support
  • Career growth interest

Key Requirements

  • Experience in financial services
  • Excellent communication skills
  • Ability to work in a busy environment
  • Relief role covering multiple branches

Work Rights

Not specified

Tailored Resume

Cover Letter