Remote Technical Support – Pathology, Uk (native Danish Or Norwegian)
Mulgrave
Multiple Locations
Hybrid
Remote technical support specialist
Pathology product expertise
Crm systems usage
Agilent inspires and supports discoveries that advance the quality of life by providing life science and diagnostic laboratories worldwide with instruments and expertise
Job Summary
Agilent inspires and supports discoveries that advance the quality of life by providing life science and diagnostic laboratories worldwide with instruments and expertise.
The role involves managing technical support phone lines primarily for UK customers, providing first and second-level support, and collaborating with internal teams to resolve issues effectively.
Agilent offers comprehensive training, a dynamic environment focused on customer service, global benefits, and a dedication to work/life balance with options for remote, hybrid, or office-based work.
Matching Summary
Agilent inspires and supports discoveries that advance the quality of life by providing life science and diagnostic laboratories worldwide with instruments and expertise.
Skills & Requirements
Must-have
Remote technical support specialist
Pathology product expertise
CRM systems usage
Customer phone and email support
Technical troubleshooting skills
Fluency in English
Native Danish or Norwegian speaker
Nice-to-have
Experience in pathology laboratories
Problem solving and analytical skills
Team and autonomous work capability
Additional European language skills
Quality improvement participation
Key Requirements
Master’s, PhD, Medical Laboratory Technologist or Field Service Engineer
Experience in pathology laboratories preferred
Fluency in English
Native Danish or Norwegian living or lived in England
Work Rights
Native Danish or Norwegian living or lived in England