Customer Support And Trade Compliance Senior Specialist

ABB Inc

Aleksandrow Lodzki, Poland
Hybrid
Customer support processes
Trade compliance methodologies
Order management
Implement customer support strategy to increase operational excellence and customer satisfaction

Job Summary

  • Implement customer support strategy to increase operational excellence and customer satisfaction.
  • Analyze existing customer support and trade compliance processes to identify gaps, inefficiencies, and improvement areas.
  • Ensure adherence to all applicable customs, export control, and sanctions regulations.

Matching Summary

Implement customer support strategy to increase operational excellence and customer satisfaction.

Skills & Requirements

Must-have

  • customer support processes
  • trade compliance methodologies
  • order management
  • process optimization initiatives
  • ERP systems (SAP)

Nice-to-have

  • problem-solving
  • cross-functional collaboration
  • operational excellence
  • delivering exceptional customer experiences
  • continuous improvement

Key Requirements

  • 5 years of experience
  • Enhanced knowledge of SAP & MS Office
  • Degree in Business Administration, Supply Chain Management, International Trade, or related discipline
  • Communicate in English

Work Rights

Not specified

Tailored Resume

Cover Letter