Customer Service Representative

Genpt

Houston, TX, United States
Order entry and processing
Customer relationship building
Inventory management
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
  • The role involves partnering with Account Representatives to ensure customer satisfaction and may include handling returns and expediting backorders.

Matching Summary

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Order entry and processing
  • Customer relationship building
  • Inventory management
  • Communication skills
  • Multi-tasking and time management
  • Moderate computer skills

Nice-to-have

  • Product knowledge
  • Negotiation skills
  • Process improvement orientation
  • Attention to detail
  • Reliability and organization

Key Requirements

  • High school diploma or GED
  • 0 to 3 years related experience
  • Eligible to participate in DoD Skillbridge program

Work Rights

Must be eligible to participate in DoD Skillbridge program

Tailored Resume

Cover Letter