Customer Service Representative

London Hydro Inc

London, ON, Canada
Base: $34.02 to $40.50; benefits: comprehensive be...
On-site
Written and verbal communication skills
Maintain and update customer records
Document all customer interactions
This is an exciting opportunity to join a customer-focused team where you’ll play a key role in delivering exceptional service across multiple channels

Job Summary

  • This is an exciting opportunity to join a customer-focused team where you’ll play a key role in delivering exceptional service across multiple channels.
  • London Hydro has been recognized by Canada’s Top 100 Employers as one of the 2025 Southwestern Ontario’s Top Employers.
  • We recognize the importance of work-life balance. Currently, we offer a hybrid work arrangement (In-Office and Remote) in accordance with London Hydro policy.

Matching Summary

This is an exciting opportunity to join a customer-focused team where you’ll play a key role in delivering exceptional service across multiple channels.

Salary

Base: $34.02 to $40.50; Benefits: Comprehensive Benefits Package, Including OMERS Pension Plan; Other: Competitive Hourly Wage

Skills & Requirements

Must-have

  • written and verbal communication skills
  • maintain and update customer records
  • document all customer interactions
  • proficient use of personal computer and software
  • support customers with accounts

Nice-to-have

  • collaborate with a supportive team
  • positive, collaborative and safety-focus culture
  • help power and connect our community

Key Requirements

  • Grade 12 education or equivalent
  • authorized to work in Canada

Work Rights

Authorized to work in Canada

Tailored Resume

Cover Letter