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Johnson & Johnson is seeking an Associate Director for the Platform & Channels team within its Innovative Medicine division in Chiyoda, Japan. The role focuses on leading digital platforms and channels to enhance customer engagement and drive business impact, requiring strong leadership, strategic planning, and operational oversight.
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Job Summary
This role combines people leadership, platform governance, channel strategy and technical/operational delivery to drive customer engagement, and measurable business impact.
Provide strategic leadership and operational oversight across platform and owned-channel functions to maximize value from digital assets and customer data.
Lead, coach and develop direct reports to set clear objectives, performance expectations and career development plans.
Matching Summary
Match Score: 75
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Johnson & Johnson is seeking an Associate Director for the Platform & Channels team within its Innovative Medicine division in Chiyoda, Japan. The role focuses on leading digital platforms and channels to enhance customer engagement and drive business impact, requiring strong leadership, strategic planning, and operational oversight.
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Skills & Requirements
Must-have
Platform & Channels management
CRM platform experience
Digital strategy execution
Customer engagement optimization
Data governance and quality
Nice-to-have
Customer-centric culture
Collaborative influencer
Coaching leader
Strategic thinker
Outcomes-driven
Key Requirements
8+ years in digital/channel/platform roles
3+ years leading multi-disciplinary teams
Business level English and Japanese fluency
Experience in pharmaceuticals/healthcare or highly regulated industries preferred