Regional Manager Of Customer Success

MEGAPORT

Brisbane, Australia
On-site
Customer satisfaction
Customer expansion
Customer retention
Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other

Job Summary

  • Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other.
  • The Regional Manager will lead a team of Customer Success Managers focused on driving customer satisfaction, expansion, and retention.
  • Our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Matching Summary

Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other.

Skills & Requirements

Must-have

  • customer satisfaction
  • customer expansion
  • customer retention
  • increase NRR
  • customer success strategy

Nice-to-have

  • collaborative environment
  • problem solvers
  • curiosity fuels growth
  • customer-centric approach

Key Requirements

  • Reporting to the Head of Global Customer Success

Work Rights

Not specified

Tailored Resume

Cover Letter