Job Summary

• The Service Manager ensures reliable delivery of infrastructure services while meeting contractual SLAs and regulatory obligations.
• This role serves as a key liaison between Customer Success and customers to provide accurate reporting on service performance.
• Equinix values bold ideas and human connection, offering a career where employees can shape their future at the center of digital innovation.

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Skills & Requirements

Key Requirements

• 2+ years relevant working experience preferred
• Bachelor's degree preferred
• Proficiency in Mandarin required

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