Senior Analyst, Digital Service Experience

Xumo LLC

**
Define new product requirements
Drive product enhancements
Monitor product success
** Xumo LLC is seeking a Senior Analyst for Digital Service Experience to enhance customer interaction and product delivery. The ideal candidate will contribute to product lifecycles, focusing on defining requirements, driving enhancements, and collaborating with various teams to improve the customer experience. **

Job Summary

  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.
  • This role is ideal for someone early in their career who is eager to contribute across the entire product lifecycle, defining new product requirements and driving enhancements that strengthen the customer experience.
  • Employees are expected to own the customer experience, know their stuff, win as a team, be an active part of the Net Promoter System, drive results and growth, support a culture of inclusion, and do what's right.

Matching Summary

Match Score: 75

** Xumo LLC is seeking a Senior Analyst for Digital Service Experience to enhance customer interaction and product delivery. The ideal candidate will contribute to product lifecycles, focusing on defining requirements, driving enhancements, and collaborating with various teams to improve the customer experience. **

Skills & Requirements

Must-have

  • Define new product requirements
  • Drive product enhancements
  • Monitor product success
  • Translate business needs to requirements
  • Develop user stories
  • Assess current state evaluations
  • Process flow mappings
  • Gap analyses

Nice-to-have

  • Strategic thinker
  • Dynamic ability to adapt
  • Generalist mindset
  • Unwavering interest in growth
  • Champion for continued education

Key Requirements

  • 5-7 Years Relevant Work Experience
  • Bachelor's Degree

Work Rights

Not specified

Tailored Resume

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