Job Summary

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end users' contacts and proactive notification systems.
• Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
• We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Matching Summary

Skills & Requirements

Key Requirements

• 3-5 years experience in relevant technologies
• Vocational apprenticeship/certification completion
• Associate degree or equivalent experience
• BA/BS or equivalent experience preferred
• Relevant industry qualification where applicable

Work Rights