Veterinary Customer Service Specialist

The Ohio State University

Columbus, Ohio, US
Base: $17.00 - $21.77; bonus/equity: not specified...
Client services
Medical emergency response
Hospital computer system
Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • Duties include responding to routine, complex and medical emergency situations in a professional manner and answering and directing internal and external calls appropriately.
  • The position requires evening and weekend hours, which are eligible for shift differential, and holidays are required based on a team rotation.

Matching Summary

Provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Client services
  • Medical emergency response
  • Hospital computer system
  • Money handling practices
  • University privacy standards

Nice-to-have

  • Professional manner
  • Appropriate medical terminology
  • Office practices and procedures
  • Established customer service principles

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • 2-4 years of relevant experience preferred
  • Background check required

Work Rights

Not specified

Tailored Resume

Cover Letter