This role exists to define and drive Wise’s external perception as a leader in fraud prevention, security, and customer protection
Job Summary
This role exists to define and drive Wise’s external perception as a leader in fraud prevention, security, and customer protection.
You will own how Wise shows up externally on Trust & Safety, defining the narrative, deciding what matters, and making it real.
The opportunity to define Wise’s external Trust & Safety narrative from the ground up with real ownership and influence in a critical, high-stakes domain.
Matching Summary
This role exists to define and drive Wise’s external perception as a leader in fraud prevention, security, and customer protection.
Skills & Requirements
Must-have
Trust & Safety positioning
clear, credible stories
external perception
fraud prevention
security
customer protection
Nice-to-have
influencing product, design, and marketing teams
innovator
driver
ambitious about impact
hands-on, pragmatic, and persistent
Key Requirements
Experience shaping product positioning
Track record of turning product capabilities into narratives
Strong writing and storytelling skills
Comfort working with data, research, and metrics
Experience in fintech, security, fraud, or Trust & Safety is a strong plus