Diagnostic Imaging Booking Agent

Bupa UK

London, United Kingdom
Base: £29,000-£32,000; bonus/equity: not specified...
On-site
Manage diagnostic imaging bookings
Interpret referrals and clinical indications
Communicate preparation instructions and safety protocols
As a Diagnostic Imaging Booking Agent, you’ll deliver a patient-focused, responsive and accessible radiology booking service across multiple imaging modalities

Job Summary

  • As a Diagnostic Imaging Booking Agent, you’ll deliver a patient-focused, responsive and accessible radiology booking service across multiple imaging modalities.
  • You’ll work closely with radiologists, radiographers, nursing teams and internal stakeholders to ensure consistently high standards of service for patients, consultants and clinicians.
  • Our benefits are designed to make health happen for our people, including a comprehensive medical insurance package and enhanced pension plan.

Matching Summary

As a Diagnostic Imaging Booking Agent, you’ll deliver a patient-focused, responsive and accessible radiology booking service across multiple imaging modalities.

Salary

Base: £29,000-£32,000; Bonus/Equity: Not specified; Benefits: Included

Skills & Requirements

Must-have

  • Manage diagnostic imaging bookings
  • Interpret referrals and clinical indications
  • Communicate preparation instructions and safety protocols
  • Ensure compliance with IR(ME)R regulations
  • Liaise with clinical teams and clinicians
  • Manage complex patient queries
  • Support anxious patients

Nice-to-have

  • Patient-focused service delivery
  • Seamless patient journey
  • Meeting booking KPIs
  • Accurate system maintenance

Key Requirements

  • Experience in private healthcare environment
  • Excellent written and spoken English
  • Strong communication and interpersonal skills
  • Highly organised and able to work under pressure
  • Confident using multiple IT systems
  • Experience in radiology or diagnostic imaging department
  • AMSPAR Medical Terminology qualification or similar

Work Rights

Not specified

Tailored Resume

Cover Letter