Senior Associate Administrator, Globa IT Group

ALLIED WORLD ASSURANCE COMPANY, LTD

Singapore, Singapore
Not specified
3-5 years it support experience
Windows os troubleshooting
Intune mdm platform knowledge
Allied World Assurance Company is seeking a Senior Associate Administrator for their Global IT Group in Singapore. The role involves supporting and maintaining IT resources for end-users, troubleshooting software and hardware issues, and providing a proactive service to ensure optimal performance

Job Summary

  • The role supports and maintains all IT resources to ensure end-users can operate at peak efficiency.
  • Employees will handle escalations, troubleshoot hardware and software issues, and manage deployments across Windows operating systems.
  • The company offers a structured coaching program, access to learning resources, and membership in a global network of colleagues.

Matching Summary

Match Score: 85

Allied World Assurance Company is seeking a Senior Associate Administrator for their Global IT Group in Singapore. The role involves supporting and maintaining IT resources for end-users, troubleshooting software and hardware issues, and providing a proactive service to ensure optimal performance.

Skills & Requirements

Must-have

  • 3-5 years IT support experience
  • Windows OS troubleshooting
  • Intune MDM platform knowledge
  • Office 365 and Azure administration
  • ServiceNow and Okta administration
  • VMWare and WVD support
  • Global Protect VPN troubleshooting

Nice-to-have

  • Strong administrative skills
  • Proactive customer focus
  • Ability to work on own initiative
  • Experience with remote tools like Bomgar
  • Collaborative team mindset

Key Requirements

  • 3-5 years of IT support experience
  • Working knowledge of Intune MDM
  • Experience with Office 365 and Azure
  • Proficiency in ServiceNow and Okta
  • Ability to be on call for high priority support

Work Rights

Not specified

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