Deskside Support Engineer

CI Financial Corp

Menlo Park, CA, United States
Base: $71,400-$90,000 usd py; bonus/equity: not sp...
Fully remote
End-user support
Troubleshoot pc hardware
Itsm system
Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users

Job Summary

  • Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users.
  • Install, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation performance.
  • Join a team that values your ambition and empowers your growth at Corient, where we help high- and ultra-high-net-worth individuals and families.

Matching Summary

Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users.

Salary

Base: $71,400-$90,000 USD per year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • end-user support
  • troubleshoot PC hardware
  • ITSM system
  • inventory management
  • networking fundamentals
  • remote support tools

Nice-to-have

  • ambition and growth
  • exceeding expectations
  • simplifying lives
  • collaborative team member
  • giving back to the community

Key Requirements

  • Associate degree or equivalent experience
  • 3-4 years deskside support experience
  • Proficiency with Windows 11
  • Experience with ticketing platforms
  • Must be 18 years of age or older
  • Unrestricted work authorization in the United States

Work Rights

Unrestricted work authorization

Tailored Resume

Cover Letter