Base: $20.10 - $31.39; bonus/equity: not specified...
Fully remote
Receiving and entering customer orders
Answering phone calls
Tracing shipments
The Customer Care Representative plays a critical role on the front line and is responsible for activities such as receiving and entering customer orders, answering phone calls, tracing shipments and responding to inquiries in a prompt and courteous manner
Job Summary
The Customer Care Representative plays a critical role on the front line and is responsible for activities such as receiving and entering customer orders, answering phone calls, tracing shipments and responding to inquiries in a prompt and courteous manner.
This is a remote opportunity, with occasional visits to our Brampton office a few times per month.
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.
Matching Summary
The Customer Care Representative plays a critical role on the front line and is responsible for activities such as receiving and entering customer orders, answering phone calls, tracing shipments and responding to inquiries in a prompt and courteous manner.
Salary
Base: $20.10 - $31.39; Bonus/Equity: Not specified; Benefits: medical, dental, basic life and disability insurance, RRSP matching, paid time off
Skills & Requirements
Must-have
Receiving and entering customer orders
Answering phone calls
Tracing shipments
Responding to inquiries
Communicating delays effectively
Processing customer orders with accuracy
Nice-to-have
Promotes a culture of health & safety
Positive and professional attitude
Works effectively as part of a team
Energizing and enjoyable work environment
Key Requirements
1 year or more experience in customer service
Logistics, transportation or warehouse environment experience