Inside Sales - Cell And Molecular Research: Customer Operations & E Commerce Specialist (consumables) M/f/d
Agilent Technologies
Germany
Fully remote
E-commerce operations b2b
Customer order management
Price implementation and negotiation
You’ll be the first point of contact for our customers, ensuring their digital interactions, orders, and quotes run smoothly—while partnering with sales to keep deliveries on track and issues resolved fast
Job Summary
You’ll be the first point of contact for our customers, ensuring their digital interactions, orders, and quotes run smoothly—while partnering with sales to keep deliveries on track and issues resolved fast.
As part of the DACH Inside Sales team the desired candidate will support price implementation, own day‑to‑day e‑commerce operations for B2B connections and our online store, and drive delivery follow‑up.
This position can be located anywhere in Germany and offers the option to work remotely, with a full-time weekly schedule.
Matching Summary
You’ll be the first point of contact for our customers, ensuring their digital interactions, orders, and quotes run smoothly—while partnering with sales to keep deliveries on track and issues resolved fast.
Skills & Requirements
Must-have
E-commerce operations B2B
Customer order management
Price implementation and negotiation
Delivery follow-up and backorder communication
Sales objectives and inbound activities
CRM/ERP tools and spreadsheets
Nice-to-have
Customer-first mindset
Digital commerce savvy
Creative and customer focused
Flexible and adaptable
Can-do demeanor
Autonomous and team player
Key Requirements
Science Degree in Biochemistry, Cell Analysis, Genetics, Molecular Biology or equivalent
2-3 years Sales experience
Experience in customer operations/order management