As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression
Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
We empower team members with resources, support, and opportunities to thrive in their careers and make a lasting impact in our communities.
Competitive pay, performance bonuses, 401(k) matching, student loan assistance, health benefits, and generous paid time off are offered to full-time employees.
Matching Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Skills & Requirements
Must-have
Professional and friendly phone etiquette
Operate multiple-line telephone system
Manage client appointments and schedules
Process payments and maintain cash drawer
Maintain accurate client and pet records
Provide administrative support tasks
Nice-to-have
Empathize with clients in emotional situations
Remain calm in emergency situations
Adapt to multiple situations
Collaborative and supportive work environment
Key Requirements
HS Diploma or educational equivalent
Available to work weekends and holidays
One year of customer service experience preferred
Experience with Veterinary Electronic Medical Records preferred
Knowledge of veterinary medical terminology preferred