Platform Engineer - Support

Interactive Brokers Group, Inc.

Mumbai, India
Competitive salary pyckage; performance based annu...
On-site
Strong knowledge of microsoft windows desktop os
Working knowledge of tcp/ip, dns, and dhcp
Experience with active directory and group policies
This role provides first-level response on IT issues regarding the Microsoft Windows platform within a global financial services company

Job Summary

  • This role provides first-level response on IT issues regarding the Microsoft Windows platform within a global financial services company.
  • The position requires resolving issues related to desktops, laptops, virtual machines, and peripherals while maintaining department SLAs.
  • Employees receive a competitive salary package, performance-based annual bonus in cash and stocks, and comprehensive benefits including medical insurance and food allowances.

Matching Summary

This role provides first-level response on IT issues regarding the Microsoft Windows platform within a global financial services company.

Salary

Competitive salary package; Performance based annual bonus (cash and stocks); Not specified

Skills & Requirements

Must-have

  • Strong knowledge of Microsoft Windows desktop OS
  • Working knowledge of TCP/IP, DNS, and DHCP
  • Experience with Active Directory and Group Policies
  • Proficiency in troubleshooting hardware and software
  • Ability to communicate technical terms to non-technical users

Nice-to-have

  • Patience with less technically savvy end-users
  • Willingness to go above and beyond call of duty
  • Team player who shares knowledge for collective growth
  • Resourcefulness when solutions are not immediately evident

Key Requirements

  • Minimum 2+ years of technical support experience
  • Associates Degree in Computer Science or similar preferred
  • A+, Network+, Microsoft, VMWare certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter