Senior Patient Service Associate (Urgent Care Centre)*(9351) - Alexandra Hospital
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Singapore, Singapore
Not specified; not specified; not specified
5 days onsite (3 rotating shifts)
Handle admission and discharge processes
Ensure proper patient registration
Make internal and external appointments
The National University Health System is seeking a Senior Patient Service Associate for their Urgent Care Centre, focusing on delivering exceptional customer service and patient care. The role requires handling administrative tasks, patient inquiries, and maintaining operational readiness in a fast-paced hospital environment
Job Summary
The role focuses on delivering friendly customer service and creating a warm atmosphere for patients in the Urgent Care Centre.
Key responsibilities include managing admission and discharge processes, providing financial counseling, and ensuring operational area readiness.
This is a 2-year contract role with potential for permanent conversion based on satisfactory work performance.
Matching Summary
Match Score: 75
The National University Health System is seeking a Senior Patient Service Associate for their Urgent Care Centre, focusing on delivering exceptional customer service and patient care. The role requires handling administrative tasks, patient inquiries, and maintaining operational readiness in a fast-paced hospital environment.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Handle admission and discharge processes
Ensure proper patient registration
Make internal and external appointments
Provide basic financial counselling
Work rotating shifts including midnight
Nice-to-have
Proficient in SAP system usage
Ability to speak a second language
Prior experience in hospitality industry
Team player with good communication skills
Comfortable working in different clinics
Key Requirements
Minimum GCE O Levels qualification or equivalent
Proficient in Microsoft Office computer skills
Able to multitask in a fast-paced environment
Flexible to work Monday to Sunday inclusive of public holidays