Not specified (assumed to be hybrid based on role responsibilities).
Diagnose hardware and software issues
Install and configure operating systems
Provide lan/wan and wi-fi network support
BEYOND2U PTE. LTD. is seeking a Field Engineer to provide technical support and troubleshooting for hardware and software issues, assist with system maintenance and security, and deliver customer service both on-site and remotely. The ideal candidate should possess a strong technical background in various operating systems and networking and be capable of communicating effectively with clients
Job Summary
The role involves diagnosing and resolving a broad spectrum of hardware and software issues across desktops, laptops, and peripherals.
Candidates must be willing to travel islandwide to provide on-site technical support, maintenance, and system deployments.
Responsibilities include maintaining accurate records, tracking inventory, and communicating technical issues clearly to clients.
Matching Summary
Match Score: 75
BEYOND2U PTE. LTD. is seeking a Field Engineer to provide technical support and troubleshooting for hardware and software issues, assist with system maintenance and security, and deliver customer service both on-site and remotely. The ideal candidate should possess a strong technical background in various operating systems and networking and be capable of communicating effectively with clients.
Skills & Requirements
Must-have
Diagnose hardware and software issues
Install and configure operating systems
Provide LAN/WAN and Wi-Fi network support
Travel to client locations for repairs
Document troubleshooting in ticketing systems
Nice-to-have
Clear non-technical communication skills
Experience with VoIP and video conferencing
Basic cybersecurity and antivirus knowledge
Key Requirements
Experience with Windows, macOS, and Linux OS
Knowledge of router and switch configuration
Proficiency with ServiceNow or Zendesk ticketing systems