Customer Care Representative - 2nd Shift

Associated Bank

Base: $17.00 - $26.14 ph; bonus: $50 saturday bonu...
Not specified (assumed to be on-site due to the nature of the customer service role)
High school diploma or equivalent
Less than 2 years customer service experience
Phone and email communication skills
Associated Bank is seeking a Customer Care Representative for the 2nd shift, who will serve as the primary contact for customers, addressing inquiries and providing financial assistance. The role emphasizes a supportive work environment that fosters growth and development while encouraging collaboration and excellence

Job Summary

  • This role involves resolving complex account issues and providing financial guidance with empathy.
  • Employees enjoy every Sunday off and receive a $50 bonus for working Saturdays.
  • The position offers opportunities to grow skills, mentor others, and advance within the organization.

Matching Summary

Match Score: 75

Associated Bank is seeking a Customer Care Representative for the 2nd shift, who will serve as the primary contact for customers, addressing inquiries and providing financial assistance. The role emphasizes a supportive work environment that fosters growth and development while encouraging collaboration and excellence.

Salary

Base: $17.00 - $26.14 per hour; Bonus: $50 Saturday bonus available; Benefits: 401(k), Pension, PTO, stock purchase plan

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Less than 2 years customer service experience
  • Phone and email communication skills

Nice-to-have

  • Bilingual English/Spanish proficiency
  • Mentoring and training new team members
  • Collaborative team environment

Key Requirements

  • High school diploma or equivalent required
  • Less than 2 years of relevant experience
  • Background check clearance required

Work Rights

Not specified

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